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Frequently asked questions.

How do I apply for KPay's payment collection services?
If you are interested in applying for our products and services, you can click here to fill out and submit the form. Our sales specialists will contact you as soon as possible.
What information is required to become a KPay merchant?
To ensure a smooth application process, please prepare your Business Registration Certificate, company bank account details, and the identification documents of the company's directors or key stakeholders. Additional documents may be required based on your business type.
Can unlimited companies also apply for KPay Smart POS Terminal service?
Yes, we welcome applications from unlimited companies, sole proprietorships, and partnerships. The required documentation might vary slightly from limited companies, but our team will guide you through the specific requirements.
What is the difference between KPay's Smart POS Terminal and traditional payment terminals on the market?
KPay's Smart POS Terminal operates on an Android-based system, offering a modern touchscreen interface, support for a wider variety of digital wallets and alternative payment methods, real-time transaction reporting, and the ability to integrate with POS software seamlessly.
What electronic payment methods does KPay's collection service support?
Our terminals support a comprehensive range of payment methods including Visa, Mastercard, UnionPay, Apple Pay, Google Pay, Samsung Pay, Alipay, WeChat Pay, and other popular local and international e-wallets.