Cookie Policy

Information That We Collect Automatically on Our Sites

We, KPay Merchant Service (Australia) Pty Ltd (“KPay”), use cookies and similar tracking technologies to function effectively. These technologies collect and record information about your use of our Sites, including:

• ‍Browser and device data: Such as IP address, device type, operating system, Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons, and the language version of the Sites you are visiting.

• ‍Usage data: Such as time spent on the Sites, pages visited, links clicked, language preferences, and the pages that led or referred you to our Sites.

Cookies are small text files stored on your device that allow us to recognize your device and collect information about your interactions with our Sites, as well as to improve your experience. Depending on the circumstances, information collected through cookies and similar tracking technologies may be Personal Information under the Privacy Act 1988 (Cth), including where it can be linked or matched with other information to identify you.
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Types of Cookies We Use

We use the following types of cookies on our Sites:

• Strictly Necessary Cookies: These cookies are essential for the functioning of the Sites. They allow you to browse our Sites and use their features, such as accessing secure areas. Without these cookies, services like account access and payment processing cannot be provided.
  

• Performance Cookies: These cookies collect aggregated information about how visitors use our Sites, such as which pages are visited most often and if users encounter errors. The information collected by these cookies is used only to improve the functionality of our Sites.

• Functionality Cookies: These cookies enable the Sites to remember choices you make, such as your username, language, or the region you are in, and provide enhanced, more personalized features.

• Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. Where Personal Information is used or disclosed for targeted advertising, you may opt out as described under “Managing Cookies” below.

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Managing Cookies

You have control over how cookies are used on your device. You can also use the cookie preference controls on our Sites to manage non-essential cookies, including Targeting/Advertising Cookies. You can adjust your browser settings to refuse some or all cookies or to notify you when cookies are being placed. Note that if you disable or refuse cookies, certain parts of our Sites may become inaccessible or may not function properly.

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To find out more about how to manage and delete cookies, visit: www.allaboutcookies.org.

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Third-Party Cookies

In addition to the cookies we place on your device, some third parties may also place cookies or similar tracking technologies when you visit our Sites. These third parties include analytics providers, advertising networks, and service providers. Information collected through these technologies may be disclosed to those third parties and, depending on the provider, may be linked or matched with other information they hold about you. Some third-party recipients may be located outside Australia; where practicable, the countries in which overseas recipients are likely to be located are identified in our Privacy Policy. Those third parties may also handle information for their own purposes under their own privacy policies, but our collection, use and disclosure of Personal Information remains subject to applicable Australian privacy law.

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How We Handle Personal Information Collected Through Cookies

Where information collected through cookies or similar tracking technologies is Personal Information, we handle it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles:

• ‍Collection: We collect Personal Information only where it is reasonably necessary for our functions or activities and by lawful and fair means.

• ‍Use and disclosure: We use or disclose Personal Information for the purposes described in this Cookie Policy and our Privacy Policy, or as otherwise permitted by law. Where sensitive information is collected through cookies or similar tracking technologies, we will obtain your consent unless an exception under applicable law applies.

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Changes to This Cookie Policy

We may update this Cookie Policy from time to time. The “Last updated” legend at the top of this page indicates when this Cookie Policy was last revised. Any changes will become effective when we post the revised Cookie Policy on our Sites.

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For more information about how we process your personal data, please refer to our Privacy Policy.

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Last updated: 16 September 2026

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