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The “Payee management” feature on the KPay platform allows users to efficiently add payees, manage transaction records, and select frequent payees, eliminating the need to re-enter details for each bill payment. This guide will show you how to create, manage, and edit payees, as well as export transaction records.
How to Add a Payee?
Step 1: Log in to the KPay App and click "Payee management" on the "Pay-Out" page.
Step 2: Click the "+" icon in the top right corner.
Step 3: Select "Business" or "Personal" as the payee type.
Step 4: Enter the required payee details and click "Create payee."
Bank/country of the payee:
Supported countries/region
Australia
Mexico
South Africa
Malaysia
South Korea
Japan
Thailand
Philippines
UAE
Hong Kong SAR
USA
UK
New Zealand
Singapore
Account currency type:
Type of account currency
AUD
JPY
THB
PHP
EUR
HKD
KRW
MYR
AED
MXN
CNY
NZD
SGD
GBP
USD
Payment methods:
Supports local transfers and global remittances
Local transfers
Global remittances
• FPS
• ACH
• RTGS
• SWIFT
SWIFT
Bank code and account number
Account name
"Business" or "individual" name and country/region
Step 5: Once the payee is created, you can choose "Pay this payee" to make a payment, "Create new payee" to add another, or "Return to payee list" to exit.
How to Edit or Delete a Payee?
Edit a payee
Step 1: Log in to the KPay App and click "Payee management" on the "Pay-Out" page.
Step 2: Enter the payee's name in the search bar or scroll to select the payee card.
Step 3: Click the "..." icon on the bottom left of the payee card.
Step 4: Click "Edit".
Step 5: Enter the changes and click "Confirm" to update.
Delete a payee
Step 1: Log in to the KPay App and click "Payee management" on the "Pay-Out" page.
Step 2: Enter the payee's name in the search bar or scroll to select the payee card.
Step 3: Click the "..." icon on the bottom left of the payee card.
Step 4: Click "Delete" to remove the payee.
How to Search / View / Export the Transaction Records of Payees?
Step 1: Log in to the KPay App and click "Payee management" on the "Pay-Out" page.
Step 2: Select the payee and click "Pay records" at the bottom right of the payee details.
Step 3: To search specific records, filter by "Payment status," "Pay at," "Submitted at," "Approver," "Submitter," or “Payment Method.”
Step 4: Once you have the records, click "Export" in the top right, choose the format, payment date, and email address to send the records.
For any product-related inquiries, feel free to call our customer service team at 3706-7828 during office hours (Monday to Sunday, 10 AM - 10 PM). We are here to help!